PixelPlay Privacy Policy

Data Collection

At PixelPlay, operated by NovaTech Entertainment, located in San Jose, CA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our social gaming platform. NovaTech Entertainment, located at3970 Rivermark Plaza, Santa Clara, CA 95054, USA, is dedicated to ensuring your data is handled with care and respect. You can reach us at support@pixe-l-play.com or +1 408-855-0980 for any inquiries. The following sections detail the types of data we collect and how we manage it.

Information You Provide Directly

When you create an account on PixelPlay, we collect information you provide directly to us. This includes:

• Account Information: Your username, email address, password, and date of birth.
• Profile Information: Optional information such as your profile picture, biography, gaming preferences, and location (city, state).
• Communications: Information you provide when you contact us for support or participate in forums or chat rooms.
• Payment Information: If you make purchases within the PixelPlay platform (e.g., for virtual items or subscriptions), we collect payment information such as your credit card details or other payment method information. This information is processed securely by our payment processors.

Information We Collect Automatically

We also collect certain information automatically when you use PixelPlay:

• Usage Data: Information about how you use our platform, including the games you play, your interactions with other users, and the features you use.
• Device Information: Information about the device you use to access PixelPlay, including the device type, operating system, unique device identifiers, and mobile network information.
• Log Data: Information about your activity on PixelPlay, including your IP address, browser type, access times, and pages viewed.
• Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your browsing behavior and preferences. You can control cookies through your browser settings. Please see our Cookies Policy for more details.

Data Usage

The information we collect is used for various purposes to provide and improve the PixelPlay platform. These purposes include:

• Providing and Maintaining the Platform: To operate and maintain the PixelPlay platform, including account management, customer support, and troubleshooting.
• Personalizing Your Experience: To personalize your experience on PixelPlay, such as recommending games and connecting you with other users who share your interests.
• Improving Our Services: To analyze usage data and user feedback to improve the functionality and design of PixelPlay.
• Communicating with You: To send you updates, announcements, and marketing communications about PixelPlay and related products and services. You can opt-out of receiving marketing communications at any time.
• Preventing Fraud and Abuse: To detect, prevent, and address fraud, abuse, and other illegal activities on the PixelPlay platform.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We strive to ensure that your data is used responsibly and in accordance with this Privacy Policy.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Data Minimization: We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

Data Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who help us operate and maintain the PixelPlay platform, such as payment processors, hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share information with business partners who offer products or services that may be of interest to you. In such cases, we will obtain your consent before sharing your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with other third parties with your consent.

We do not sell your personal information to third parties for their marketing purposes.

Our Data Protection Officer, Dr. Evelyn Reed, oversees our data sharing practices and ensures compliance with all applicable regulations. You can contact her at privacy@pixe-l-play.com for any data sharing inquiries.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at support@pixe-l-play.com. We will respond to your request within a reasonable timeframe.

If you believe that our processing of your personal information violates applicable law, you have the right to lodge a complaint with a supervisory authority.

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These rights include:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. PixelPlay does not sell your personal information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at support@pixe-l-play.com.