Accessibility Statement for PixelPlay

PixelPlay is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Commitment to Accessibility

At PixelPlay, we believe that gaming should be accessible to all individuals, regardless of their abilities. We are dedicated to providing a website and online gaming experiences that are inclusive and user-friendly for everyone.

Our commitment to accessibility extends beyond our website to encompass our games and community platforms. We actively seek feedback from users with disabilities to identify areas for improvement and implement necessary changes.

Accessibility Guidelines

PixelPlay strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines outline four main principles that state that web content should be:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
• Operable: User interface components and navigation must be operable.
• Understandable: Information and the operation of the user interface must be understandable.
• Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

We regularly review our website and online experiences to ensure they meet these standards. Our accessibility efforts include:

• Providing alternative text for images and other non-text content.
• Ensuring sufficient color contrast between text and background.
• Using semantic HTML to structure content for screen readers.
• Making our website keyboard navigable.
• Providing captions and transcripts for audio and video content where applicable.
• Offering customizable font sizes and styles.
• Testing our website with assistive technologies, such as screen readers.

Specific Accessibility Features

PixelPlay incorporates various accessibility features to enhance the user experience for individuals with disabilities. These features include:

• Screen Reader Compatibility: Our website is designed to be compatible with popular screen readers, allowing users with visual impairments to access content and navigate the site effectively. We continuously test with NVDA, VoiceOver, and JAWS to ensure optimal compatibility.
• Keyboard Navigation: All interactive elements on our website can be accessed and operated using a keyboard, providing an alternative to mouse navigation for users with motor impairments. Tab order is logical and intuitive.
• Alternative Text for Images: We provide descriptive alternative text for all images and non-text content, enabling screen reader users to understand the purpose and context of visual elements. Alt text is concise and relevant.
• Adjustable Font Sizes: Users can adjust the font size of our website content to suit their individual needs and preferences. Font sizes can be increased or decreased without losing content or functionality.
• Color Contrast: We ensure sufficient color contrast between text and background elements to improve readability for users with low vision or color blindness. We use a contrast ratio of at least 4.5:1 for normal text and 3:1 for large text, adhering to WCAG guidelines.
• Clear and Consistent Navigation: Our website features a clear and consistent navigation structure, making it easy for all users to find the information they need. Navigation menus are logically organized and accessible.
• Forms and Input Fields: All forms and input fields on our website are designed to be accessible, with clear labels and instructions. We use ARIA attributes to provide additional information and guidance for screen reader users.
• Video Captions and Transcripts: We provide captions and transcripts for all video content, making it accessible to users who are deaf or hard of hearing. Captions are synchronized with the audio and accurately reflect the spoken content.
• Focus Indicators: We provide clear and visible focus indicators for all interactive elements, allowing keyboard users to easily track their position on the page. Focus indicators are visually distinct and meet WCAG requirements.
• Skip Navigation Links: We offer skip navigation links at the top of each page, allowing keyboard users to bypass repetitive navigation elements and jump directly to the main content.

Our development team, led by Aria Vance, Senior Accessibility Engineer, continuously monitors and improves these features based on user feedback and evolving accessibility standards.

Known Limitations

Despite our best efforts to ensure accessibility, some limitations may exist. We are aware of the following potential issues:

• Some older game trailers may lack closed captions. We are actively working to remediate these.
• Certain interactive elements within embedded third-party game demos may not fully conform to WCAG 2.1 AA. We are in communication with the vendors to address these issues.

We are committed to addressing these limitations in a timely manner and welcome your feedback on any accessibility issues you encounter.

Feedback and Contact Information

We welcome your feedback on the accessibility of PixelPlay. If you encounter any accessibility barriers while using our website or online gaming experiences, please let us know.

You can contact us in the following ways:

• Email: accessibility@pixe-l-play.com
• Phone: +1 408-855-0980, extension 711 (dedicated accessibility support line)
• Mailing Address: PixelPlay Accessibility Team,3970 Rivermark Plaza, Santa Clara, CA 95054, USA

We aim to respond to accessibility feedback within 5 business days. Please provide detailed information about the accessibility issue you encountered, including the specific URL or page where the issue occurred, the assistive technology you were using, and any other relevant information that can help us understand and resolve the issue.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with our Accessibility Compliance Officer, Dr. Lena Moreau. Please submit your complaint in writing to the contact information provided above, clearly stating the nature of your complaint and any supporting documentation.

We are committed to resolving all accessibility complaints in a fair and timely manner. Our goal is to provide a positive and inclusive gaming experience for all users, and we appreciate your help in identifying areas where we can improve.

Ongoing Efforts

PixelPlay is committed to ongoing accessibility improvements. We regularly conduct accessibility audits, provide accessibility training to our staff, and incorporate accessibility considerations into our design and development processes.

Our future accessibility initiatives include:

• Implementing automated accessibility testing tools to identify and address accessibility issues early in the development cycle.
• Conducting user testing with individuals with disabilities to gather direct feedback on the usability of our website and online gaming experiences.
• Developing an accessibility roadmap to guide our ongoing accessibility efforts and ensure continuous improvement.
• Partnering with accessibility organizations and experts to stay up-to-date on the latest accessibility standards and best practices.